Retail operations consulting
The operations partner for independent, multi-vendor retail.
The work between buying and selling, done properly. Receiving, inventory, migrations, and the data your store already owns.
Run by a retailer who kept the P&L for a decade, and a clinician who spent fourteen years finding the root cause.
The work
Rebuilt after a ransomware lockout, with no lost sales.
A three-store outdoor retailer was locked out by ransomware. We rebuilt an inventory of roughly 25,000 products and moved the business onto Invoe and Shopify. Sales never stopped.
Read the storyA 1950s institution, brought current.
A beloved multi-department shop from the 1950s. We stabilized its systems, planned the move into ecommerce, set up email marketing, and overhauled the Shopify site. About 180 products a month now run through it.
Launched from zero, still running on it.
A new store opened with nothing in place. We built the foundation. It still runs on it today.
Read the storyWhat we do
The unglamorous layer between buying and selling.
The systems only big retailers could afford, distilled down so an independent store can stay competitive. Built through the lens of lived experience — we know how your day, and your team, really work.
Recovery.
A ransomware lockout or a POS that finally gave out. We rebuild the inventory and get the store selling again.
Migrations.
Off Stocky before it closes August 31, 2026. Off legacy POS. SKUs, cost history, and vendor data come with you.
Data.
The customer list in your POS, the catalog scattered across vendor portals. We put both to work, as email that brings people back and listings ready for other channels.
New channels.
Marketplaces, local delivery, DoorDash. The margin math run before you commit.
Vendor operations.
The buying-to-receiving system for stores managing dozens of vendors across the market calendar.
Automation.
We bring it in where it earns its place, wired to your real numbers. Nothing for show.
How we work
Diagnose.
We find what's actually slowing the store down. The cause underneath, not the symptom you can name.
Fix the cause.
We build around how the store really runs. Your vendors, your season, what your team can take on.
Hand it back.
You leave with a system your team can run without us. No black box, no dependency.
Who runs it
Victoria and Michael Winter.
Victoria ran her own independent store for over a decade, across 50-plus vendors and every market season. Michael spent fourteen years as a spinal physician's assistant, finding the root cause of a problem instead of the symptom.
Between them, they have kept the P&L and traced the fault to its source. They do the same for a store.
The platform
The systems we build run on Invoe.
Invoe is the retail inventory operations platform we make. When a store is ready, its receiving, catalog, and vendor operations live there for the long term.
Tell us how the store runs.
Book a call and we'll listen first, then tell you honestly what we'd do and where we'd start.