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The shopkeeper’s toolkit

A place to work
through the details.

Planning a shop opening, changing your POS, or figuring out your next customer email? These free checklists and planners give you somewhere to start.

Free connected-store check

How connected is your shop?

Answer six questions about your shop and we’ll suggest some next steps. You can see your results here without giving us your email.

A self-assessment based on your answers, not a technical audit or industry benchmark. Your answers stay in this page.

0 of 6 answered

Do your floor and website use the same reliable stock information?
Can your team find a customer’s in-store and online purchases together?
Does every live variant have accurate details, price, and images?
Have you tested pickup, returns, and exchanges from start to finish?
Can you send relevant campaigns to customers with the right permissions?
Can your team complete the daily routines without relying on one person?

Pick the job
you’re working on.

Every guide is readable online. Every workbook is free to download. Bring one to your next team meeting.

Printable planner

The Shopify POS switch planner

What to move, what to test, and what to ask before you change systems.

Get the free resource

Campaign workbook

The customer email & text planner

Choose a customer group and plan a message around something they’ll want to hear about.

Get the free resource

Catalog checklist

The “find it near me” catalog check

Check the product details that local listings and AI discovery depend on.

Get the free resource

Launch checklist

The opening-day systems checklist

Work through checkout, stock, receiving, and staff preparation before opening day.

Get the free resource

UK retail planner

The connected UK shop planner

Plan your till, stock, hardware, and handover around the way your shop trades.

Get the free resource

Wholesale workbook

The stockist support workbook

Look at what your retailers need when they order, receive a delivery, and put your products on sale.

Get the free resource
A good place to start

Tell us what’s happening in your shop.

What takes longer than it should? What would you like to do that your current setup makes difficult? We’ll talk it through and see where we can help.

Book a 30-minute call

A conversation about your store and whether we’re a fit.

Prefer to write? Tell us about your project